Posts byJessie Chaiet

Businesses

Business owners share their favorite podcast and book recommendations

August 15, 2023

Looking for inspiration? Check out these book and podcast recommendations from successful small business owners and Yelp’s internal business experts.

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Businesses

How an Army veteran brought perseverance and patience to her food truck business

May 12, 2023

One of Yelp’s Veteran Business Fund winners, Stephanie Bacskay, shares how she used lessons from the Army to keep her food truck’s engine running.

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Businesses

Why are review responses so important? Hear from 5 customers

April 26, 2023

Responding to reviews is an important part of any customer service strategy. Hear from five Yelp reviewers on what makes meaningful responses and how they help build customer loyalty.

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Businesses

Insights from the mind of a Yelp reviewer

April 13, 2023

Reviews are an essential building block of business growth. Learn what inspired a customer at Think Greek to leave a detailed review—plus how you can use review feedback to evolve…

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Businesses

Words of wisdom and optimism from a barber with a 30-year old dream

March 13, 2023

Entrepreneur Gabriel Flores opened a barbershop all on his own, a dream 33 years in the making. Read his best advice for staying motivated and pursuing your passion despite inevitable…

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Businesses

Getting into the minds of your customers: What inspires them to leave reviews?

January 26, 2023

Reviews are one of the most important aspects of your online presence as a small business. Get into the minds of your customers to see what inspires them to leave…

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Businesses

Yelp’s Top 100 Places to Eat: tips from the 2023 winners

January 25, 2023

From greeting guests upon entry to adding the final garnish, there are countless steps behind the scenes before delivering the perfect dish to each customer. Yelp’s Top 100 Places to…

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Businesses

The 3 stages of a creating a comfortable customer journey

January 19, 2023

Whether trying a new fitness class or hiring an electrician for the first time, customers can be intimidated by new experiences. As small business owners, you have the opportunity to…

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