所以在建筑物之外，它看起来像墙上的一个小洞，那些非常可爱的图形，他们为他们的披萨作为他们的徽标。When you walk into the store, it kind of reminds me of a little Caesar’s type of location where you walk up to a counter and you see warming stations there and then little cabinets and doors, things where they store the pizzas that are pre cooked and ready to be handed out.
然后，就像我说的，那些非营利组织，会立即影响到市中心的社区。所以我想确保那些社区的人们得到照顾。我想把它建在那些社区，这样就会有工作和就业。我还想确保无论你是否处于困难时期，你都可以用你的食品券卡吃得健康。因为在大多数食物沙漠里，只有卖酒的商店，加油站。所以这些食物都是预先做好的，而不是煮熟的。在我们店里，你可以买到沙拉，你可以买到素食，你可以买到花椰菜皮，无麸质。所以我尝试。我希望我们的社区健康。所以我要做的就是做出健康的选择，创造工作，甚至是创业。 The Sunday classes that I do, so that way, you can look at me and say, you know what, if she did it, I can do it. And plus, I’m going to help you. I’m going to train you. I’m going to tell you the ups and downs. I’m going to do everything I can to make sure that in that community, we have homeowners, we have store owners, we have employees and all those great things.
因此，在这一天，由于社交网络，在任何业务中，这是艰难的，你不希望人们继续那里并开始弥补情况。But the other thing is, you know, you’re going to get good reviews, it brings people in. Hopefully if it’s a bad review, I’ve already responded and refixed it in everybody that’s on Yelp, and all those things say, okay, She’s had 10 good ones and one bad one and she solved it. So maybe this person didn’t know what he was talking about, so that’s all we can do is try to give the best customer service that we possibly can because that’s where it begins and ends with customer service. Like I shared, as long as your food is decent, but it’s your customer service is great, they’re going to come back. And our food is good. I love it. I won’t eat pizza anywhere else.
嗯，你必须看看你的抱怨是什么，然后弄清楚这是否属实。如果是，纠正它，这样你就再也不会有这个问题了。所以有时我读的时候会想，哦，这个人真的吗?但你知道吗?我回过头来看看，然后说，让我自己跳出来看看，然后说，好吧，今天是我们的披萨吗?我们今天过得不好吗?它是热的吗?是我们的面团?你可以这样做评估。在所有的事情中，不管是好的还是坏的评论，你看它是否真实，如果它不是，你确保你做得更好。 All we can do is learn from our mistakes. As long as my staff or my franchisees, as long as I don’t see the same mistake, five times in a row, it’s like, okay, I’m going to allow you to mess up. We’re human. So, okay, this person said today that his pepperoni’s were slid over. Okay. Why did that happen? Were we busy, we still need to slow down because it’s quality over quantity. So I just look at the reviews and I would tell anybody you’re going to get good ones. I mean, you’re happy when you get good ones. I mean, you’re happy, like, yes!
如果你有一个可靠的商业计划，不要白费力气。有时人们想重新发明轮子。如果你想开披萨店，那就开吧。不要开一家有汉堡薯条的披萨店。所有这些东西在那里，你不需要重新发明轮子。这些地方，麦当劳已经存在很久了。你不必进去，我要比麦当劳更好。所以我要在我的麦当劳吃鸡肉。不要白费力气。找到一个，找到你的利基，努力工作，获得资助，获得贷款，但不要用自己的钱。 And like I said, remember, don’t give up.