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The Obama Effect

January 21, 2009

蓝线is a graph of hourly visitors to Yelp's site on inauguration day and the green line is the same day, one week before. Note how traffic takes a dive precisely during President Obama's inauguration speech and festivities…

Yelp publishes an index of Compensated and Suspicious Activity Consumer Alerts recipients and releases survey findings on what makes reviews trustworthy

September 20, 2023

In a world where access to information can feel endless, online reviews have changed how we shop, dine and make…

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Academic research finds Yelp’s content moderation practices mitigate misinformation and build consumer trust

September 20, 2023

The Journal of Marketing Research recently published a study that evaluates how online review platforms can effectively build trust with…

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FTC economist finds Google and Facebook have inflated reviews for low-quality businesses

September 13, 2023

Key Findings From “Do Gatekeepers Develop Worse Products? Evidence from Online Review Platforms” This week, trial began in a case…

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Yelp publishes an index of Compensated and Suspicious Activity Consumer Alerts recipients and releases survey findings on what makes reviews trustworthy

Academic research finds Yelp’s content moderation practices mitigate misinformation and build consumer trust

FTC economist finds Google and Facebook have inflated reviews for low-quality businesses